play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 7332489417
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive a one-time password (OTP). Verify the OTP, which will securely authenticate your account. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
First, check your internet connection to ensure a strong signal. Click "send OTP" and wait for the verification code to arrive, allowing the specified time to pass. If you don't receive the OTP, use the app's live chat support system for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support through email to shift your account. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should ensure a smooth and uninterrupted gaming experience.
Q1: What is the minimum withdrawal amount in the play exchange?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only possible for earned gaming money, not bonus amounts. This means users can withdraw the funds they've won through gaming activities, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To complete the registration, all your Know Your Customer (KYC) details must be submitted in this app. This includes saving your Aadhar card, UPI information, and all bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay can happen when payments are not processed immediately due to various factors.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn for anyone else. You can withdraw funds earned by playing games using the bonus amount, but not the bonus itself. Any winnings from the bonus must be played through before withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal, go to the settings and view your transaction history. If your withdrawal is pending, don't worry as the funds will typically be added to your wallet account within 24 hours. If you experience issues, you can reach out to their care centre for assistance.
play exchange is a cutting-edge online gaming platform that provides an unparalleled level of entertainment for players of all levels. From novice players to seasoned high rollers, our platform is designed to cater to every gaming need. With a vast array of features and services at your fingertips, you'll never be bored. Our game library is packed with an incredible selection of games, including classic slots that bring back nostalgic memories, multi-line video slots that offer cutting-edge graphics and thrilling bonus features, and immersive live dealer tables that put you in the heart of the action. For those who crave the thrill of competition, we offer a range of table games that include poker, blackjack, roulette, and baccarat, each with its own unique rules and strategies. But what truly sets us apart is our user-friendly interface. Our platform is designed to be easy to navigate, with intuitive menus and clear instructions that make it simple for anyone to find the game they love. Whether you're looking for a quick spin on a favorite slot or a marathon session of poker, our interface ensures that you can get started quickly and effortlessly. At play exchange, we're committed to providing a seamless and enjoyable gaming experience. With our state-of-the-art platform, you'll have access to a wide range of features and services that are designed to enhance your gaming experience. From fast and secure deposits and withdrawals to dedicated customer support, we've got everything you need to make the most of your online gaming adventure.
New players are warmly welcomed with generous welcome bonuses, while regular promotions, loyalty rewards, and VIP programs keep the excitement going for our dedicated customers. Our committed customer support team is available 24 hours a day, 7 days a week to assist with any questions, ensuring a smooth and enjoyable gaming journey. Join play exchange today and experience the thrill of online casino games at their peak.